The Influence of Individual Absorptive Capacity on Individual Knowledge Acquisition of HostCounty National Workers in Foreign MNCs in Malaysia

Fakhrorazi Ahmad, Hartini Husin, Mohamad Safiai Saad


The presence of MNCs in Malaysia is expected to give benefits to the nation’s human capital developments such as through training and knowledge transfer program. The training that affects almost all levels of local employees in MNCs from production operator level to upper-level officers through on-site or off-site training is expected to increase the local employees’ competencies through the presence of effective individual knowledge acquisition at the workplace. Prior to effective individual knowledge acquisition, the individual absorptive capacity of HCN workers is something crucial to be examined. Through this, it will portray the capability of individuals to acquire knowledge in MNCs. Acquiring knowledge in MNCs is one of the important elements for further skill enrichment process that becomes promising factor for HCN workers to increase their skills to a higher level. This behavior is also identified as a turning point for local workers to improve their skills until they become expert or specialist in the related area. The existence of MNCs in Malaysia is assumed to be the best medium for knowledge acquisition activities among locals who serve to that organization. At overall, the study investigates the relationship between two main variables, which is referring to individual absorptive capacity and individual knowledge acquisition.


Keywords: MNCs, Individual Absorptive Capacity, Individual Knowledge Acquisition, HCN Workers

The Effect of Personality Traits on Turnover Intention amongst Expatriate in Malaysia

Nurliyana Maludin, Khairul Anuar Mohammad Shah, Ng Yin Kuan, Oon Kam Hoe, Nur Syaheeda Aziz


This study examines the effects of cultural empathy, emotional stability, and flexibility of an expatriate’s personality traits on the turnover intention through the mediation effect of perceived cultural values. Personality traits are always used to explain an individual’ behavior in various situations. Thus, it is important to study the effect of personality traits amongst expatriates in the selection process before they commence on an international assignment. This study surveyed on expatriates who are working in the manufacturing companies located in Penang, Melaka, Johor, Selangor and Kuala Lumpur. The finding showed a significant effect of expatriate’s personality traits on turnover intention. Cultural empathy was one of the three constructs used in this study to have a significant impact on the turnover intention through the mediation effect of perceived cultural values. Methodological and practical implications were discussed at the end of this study. In conclusion, this study emphasized the importance of personality traits in selecting expatriates for an international assignment.


Keywords: Personality Traits; Cultural Values; Expatriates; Manufacturing Industry; Malaysia

Entrepreneurial Intention and Its Influence among International Students of Universiti Utara Malaysia

Wan-Nurisma Ayu Wan-Ismail, Ibrahim Ajibola Olabinjo 


Entrepreneurship is an essential driver for productivity, economic growth and social development of the country. The study of entrepreneurship has been a primary focus for academicians, policy makers and practitioners. Although the field of entrepreneurship had expanded rapidly, but there remained a lack of understanding between academicians, policy makers and practitioners (business owners and entrepreneurs). This paper focus on academic perspective of entrepreneurship as it reviews the factors that influence entrepreneurial intention among international students of Universiti Utara Malaysia. The objectives of this study are to determine to what extent that personal attitude, entrepreneurial education, family income and religion influence entrepreneurial intention and also to determine whether the students have an intent to start a business in their home country. The result revealed that only two variables (personal attitude and family background) have positive impacts on entrepreneurial intention among international students of Universiti Utara Malaysia.


Keywords: Entrepreneur; entrepreneurial intention; religion; international student; attitude

Patient’s Satisfaction: A Survey at Hospital Raja Permaisuri Bainun, Ipoh Perak

Syahmi Harudin, Izmayani Sa’adin, Mohamad Razlan Bin Mohammad Saifollah


The global health security agenda is an impressive agenda in preparing a longterm capacity of nations to handle and manage epidemics and pandemics if they were to occur. Malaysia has supported this initiative since its inception and this reflected to the fact that Malaysia is leading in Action Package pertaining to Emergency Operation Centre. Therefore, patient satisfactions considered as a major tool that need consideration. The purpose of this research is to identify the determinants of patient‟s satisfaction at Hospital Raja Permaisuri Bainun, Ipoh. Furthermore, this research conducted to explore the relationship between independent variable that consists of five dimensions (tangibility, responsiveness, reliability, empathy and assurance) toward patients satisfaction. The quantitative method applied to analyse the data via questionnaire by using Statistical Package for Social Science (SPSS) Version 20.0. There were 100 sets of questionnaire was distributed randomly at the Emergency and Trauma Department. The findings of research revealed that empathy, tangibility and reliability have a significant relationship with the patient‟s satisfaction.


Keywords: Patient satisfaction, tangibility, responsiveness, reliability, empathy, assurance

Knowledge Acquisition from Foreign Partners in International Joint Ventures: Determinants and Outcomes

Tamma Elhachemi, Abd. Rahim b. Jaguli, Fakhrorazi Ahmad



The rapid and profound change in the global economy is creating immense transformation of the economic system in developing countries. Confronted with the increasing pressure for competitiveness, local firms are constantly seeking to adjust by acquiring advanced technology and managerial skills. This can be attained through the formation of international joint ventures (IJVs) with foreign partners. Although IJVs knowledge acquisition has been in the focus of many IJVs researches, insufficient research is yet available, gaps may exist or the issue may have been understudied. This conceptual paper contributes to the literature by presenting a model to describe the relationship between knowledge acquisition in IJVs and its two determinants, transfer mechanism and management practice; and the role of competitiveness as a mediator between knowledge acquisition and the performance of IJVs. This study is in support of the current literature by promoting a better understanding by way of establishing the inadequacy and helping to clarify the predictors affecting this issue. With regard to the research, strategies can be better developed to achieve a desired outcome hence bridging the gap between researches and practice. The current study also explains the methodology applied and offer recommendations for future research.

Keywords: IJVs knowledge acquisition, transfer mechanisms, management practices, IJVs performance, IJVs competitiveness