Determinants of Job Stress among Royal Malaysian Police (RMP): A Conceptual Framework

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Md.Lazim Mohd Zin, Hadziroh Ibrahim, Mohd Hafiz Mohd Noor 

ABSTRACT

Stress in the workplace has developed into a popular subject matter and also received a significant amount of interest from previous and present researchers due to the growing concern in various occupational sectors. Workplace stress has been found to have a detrimental effect on the health and wellbeing of employees, and also reflected negative impact on individual and organizational productivity and profits. Stress has been regarded as a major issue in relations to law enforcement officers including police officers. The aim of this paper is to review related empirical literatures and highlight the need to investigate the influences of workloads, working conditions, role conflict, role ambiguity and workplace relationships with job stress among Royal Malaysian Police (RMP) personnel. Toward the end of the paper, a conceptual framework will be offered. Based on discussion on related empirical review, the job stress factors are proposed to have significant influences on job stress among RMP personnel.

 

Keywords: workloads; working conditions; role conflict; role ambiguity; workplace relationships; job stress; Royal Malaysian Police